Privacy Policy

1. Information We Collect

Account and profile information

When you sign in, we may receive:

• your email address
• your display name
• your profile photo
• your sign-in provider

We may also collect or store:

• your first and last name
• your username
• your profile photo
• your app settings and consent preferences

Content you create in the app

We collect the information you choose to add to RME List, including:

• tracked events, performers, venues, and songs
• event ratings and RME-related inputs
• event notes
• ticket prices
• companion information
• unlinked companion names
• friend and companion activity records needed to power social features
• pre-show spots: if you choose to answer where you went before a show, we store only the Google place identifier of the spot you pick (never the place name or address). Spot counts are aggregated anonymously on venue pages.

Ticket photos you choose to scan

If you use "Scan a ticket" when logging a past show, the photo you take or select is sent to our servers and on to Anthropic, our AI provider, to read the show details from it (performers or teams, venue, venue street address, city and state, date, start time, and price) so we can pre-fill the form for you. This happens only when you tap to scan. If a venue street address is read from the ticket, it may be used once to help match the venue against OpenStreetMap and is never stored.

The photo is used once for that extraction and is never stored by RME List, never saved to your account, and never used to train any model. We keep only the extracted details you review and choose to save with your show. You can always skip the scan and enter show details by hand.

Information from third parties

• SeatGeek event and venue data for live event discovery and ticket fulfillment
• Google Maps Platform (Places API) place suggestions and place names, used when you search for a pre-show spot and to display spot names. Your spot search text is sent to Google to return suggestions; we do not store Google's place names or addresses.
• Apple Music library and recently played data, if you grant access, to suggest performers and improve music-related features. This access is read-once: we do not store your library, playlists, or listening history. When you choose to track a song, we store only that song's title, artist name, album name, and a link to its Apple-hosted artwork.

Usage and diagnostics

• screen views
• feature usage events
• crash logs
• device and diagnostic information

2. How We Use Information

• create and manage user accounts
• power event tracking, history, and RME features
• personalize the product experience
• enable friend features, companion tagging, and social activity views
• improve reliability, performance, and product decisions
• detect abuse, enforce rate limits, and protect user accounts
• comply with legal obligations

3. What Other Users Can See

If you use friend features, friends may be able to see:

Friends cannot see:

People who are not your friends cannot access your private user data. Username search may be available to help users find each other.

4. Analytics and Diagnostics

We use tools such as Firebase Analytics and Firebase Crashlytics to understand feature usage, improve app performance, and diagnose failures. We do not intentionally include private event notes, ticket prices, or similar sensitive user-entered content in analytics events.

5. Third-Party Services

We use third-party providers to operate the app, including:

• Google Firebase for authentication, database, cloud functions, analytics, and crash reporting
• Google Maps Platform (Places API) for pre-show spot search and spot name display
• SeatGeek for event discovery and event metadata
• Apple services for Apple Music integrations, if enabled by the user
• Anthropic for reading show details from ticket photos you choose to scan
• Resend for sending transactional notification emails (for example, friend-request notifications); we share the recipient's email address, display name, and username with Resend for this purpose

These providers may process information as needed to provide their services.

6. Data Retention

We retain account data while an account is active.

Ticket photos you scan are not retained: they are processed once to extract show details and are not stored by us.

If an account is inactive for an extended period, we may delete it according to our retention rules.

If you delete your account, we aim to remove your account data and related records promptly, including your user profile, user-owned subcollections, username claim, and related social references, subject to technical and legal requirements.

7. Your Choices and Rights

Depending on your location, you may have rights to:

• access your data
• correct your data
• export your data
• delete your account
• manage consent and communication preferences

Within the app, users can edit profile information, export data where available, and delete their account from Settings.

8. Security

We use technical and organizational safeguards designed to protect user data. These include authentication checks, access controls, server-side authorization, and database security rules intended to limit access to personal information.

9. Children

RME List is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date on this page.

11. Contact

If you have questions about this Privacy Policy, contact privacy@rmelist.com.